Questions, answered.

Karioska curates premium African handcrafted décor, including Juju Hats, beaded heads, beaded stools and Bamiléké shields, with a focus on craftsmanship, heritage and contemporary interiors.

Yes. Our pieces are handcrafted by skilled artisans using traditional techniques. Small variations are part of their authenticity and make each piece unique.

The destinations currently available for delivery are shown directly at checkout. If your country is not listed, message us so we can review an arrangement tailored to your specific needs.

As a guide, delivery to Europe and the United States typically takes 5 to 7 business days. Timing may vary depending on the piece, its availability and destination. Pieces requiring additional artisan preparation may take longer; relevant information is provided on the product page or during checkout.

Import duties and local taxes can depend on the destination and shipping route. If you need confirmation for a specific country, message us before ordering.

We select tracked carriers according to the destination, parcel and origin of the piece.

Many Karioska pieces can be adapted in size, colour or finish. Message us with your project and we will confirm what is possible with our artisans.

Yes, depending on the piece and current artisan availability. Contact us before ordering so we can confirm feasibility and timing.

Care depends on the natural materials and craftsmanship of each collection. Karioska account holders can access our complete Care Guide for detailed instructions.

We accept secure debit and credit card payments. The payment options available to you are displayed at checkout and may vary depending on your location.

Any active courtesy, composition or promotional offer is displayed on the site or applied according to the current offer conditions.

Returns are handled according to our current Refund & Returns Policy. Contact us before sending any piece back so we can guide you through the process.

Use our Message Us page and include your order number and the reason for your request. We will reply with the appropriate next steps.