Shipping Policy

Delivery destinations

The destinations currently available for Karioska delivery are displayed directly at checkout.

If your destination is not listed, contact us before ordering so we can review an arrangement tailored to your specific needs.

Preparation & delivery times

As a guide, delivery to Europe and the United States typically takes 5 to 7 business days once the order is ready for dispatch.

Some handcrafted pieces, including selected beaded pieces and bespoke items, may require additional artisan preparation. Where relevant, the expected preparation time is indicated on the product page or communicated before dispatch.

Delivery estimates are indicative and may vary according to destination, customs procedures, carrier operations and circumstances outside Karioska’s reasonable control.

Shipping origin

Karioska pieces may be dispatched from Cameroon or another Karioska logistics location depending on the piece, availability and destination.

The origin of our handcrafted pieces and their traceability remain central to the Karioska approach.

Carriers

Karioska selects tracked carriers according to destination, parcel characteristics and shipping origin. Carriers may include DHL, postal services or other appropriate logistics partners.

Shipping costs

Any applicable shipping cost is calculated and displayed before payment according to the delivery destination and order.

For a first Karioska order, the promotional code FREESHIP provides complimentary shipping when the order meets the conditions applicable at checkout.

Customs duties & import taxes

International shipments may be subject to customs duties, import taxes or local charges imposed by the destination country.

Unless expressly stated otherwise during checkout or in the order confirmation, these charges are not included in the product price and remain the responsibility of the recipient.

Delays & assistance

If a delivery is delayed or if you need assistance with a shipment, contact Karioska at hello@karioska.com or through the Message Us page.

Karioska remains responsible for its statutory obligations concerning delivery and will work with the carrier and customer to resolve delivery issues.